Bankmed’s standard operating hours are Monday to Friday from 08:00 to 20:00 and Saturday from 08:00 to 13:00.[6]
For general administrative purposes, such as member queries or visits to the main offices, Bankmed Medical Scheme operates weekdays from 08:00 until 16:30.[1]
Additionally, a 24-hour call center is available for all inquiries, accessible at 1270 or +961 1 70 80 90.[2] Members in South Africa also have access to a 24-hour medical advice line at 0860 999 911 for guidance from a registered nurse.[3][4]
References
- [1] Bankmed Medical Scheme Careers and Employment | Indeed.com
- [2] Bankmed Call Center Availability | Instagram
- [3] Bankmed Benefit and Contribution Schedule 2025 (PDF)
- [4] Bankmed Benefit and Contribution Schedule 2025 | MedicalAid.com (PDF)
- [6] Bankmed: Home