Dial Direct’s operating hours for customer service and quotes are Monday to Friday 8am-8pm, Saturday 8am-6pm, and Sunday 10am-4pm[2].
The claims helpline and windscreen repair service are available 24 hours a day, 7 days a week[2].
Dial Direct provides a 24/7 UK claims helpline and access to policy management and documents online through “My Account” at any time[4].
If you need to speak about an accident or claim, Dial Direct’s dedicated team is available 24/7, every day of the week[3].
For home insurance claims, their team is ready to assist you 24/7 at 0344 412 2143[5].
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