SARS Branch Operating Hours in Johannesburg

The South African Revenue Service (SARS) operates several branch offices across the Greater Johannesburg region to assist taxpayers with personal income tax, corporate tax, VAT, debt management, and specialized Small, Micro, and Medium Enterprises (SMME) services.

General Branch Operating Hours

All official SARS branches in Johannesburg adhere to uniform operating hours:

• Mondays, Tuesdays, Thursdays, and Fridays: 08:00 – 16:00
• Wednesdays: 09:00 – 16:00 (Late opening due to internal staff training)
• Weekends and Public Holidays: Closed

Major SARS Branches in Greater Johannesburg

1. Johannesburg CBD (Newtown Branch)

• Location: Newtown, Johannesburg CBD
• Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)
• Services Offered: Personal Tax Services, Debt Management, Dedicated SMME Desk (for business owners with annual turnover under R20 million).
• Parking & Access: Public parking facilities are available nearby, including paid parking at Newtown Junction Mall.

2. Edenvale Branch

• Location: Corner Hendrik Potgieter & Van Riebeeck Avenue, Edenvale
• Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)
• Services Offered: Individual Tax, Business Tax Assistance, Estate & Trust Queries, Debt Arrangements.

3. Randburg Branch

• Location: Hill Street & Kent Avenue, Randburg
• Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)
• Services Offered: Comprehensive Taxpayer Services, Entity Registrations, Compliance Queries.

4. Roodepoort Branch

• Location: 1 Union Avenue, Roodepoort
• Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)
• Services Offered: Individual & Corporate Tax Registration, Audit Submission Queries, General Consultations.

5. Orlando East Branch (Soweto)

• Location: Mooki Street, Orlando East, Soweto
• Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)
• Note: The former Dube SARS branch in Soweto was permanently closed; taxpayers in Soweto are serviced through Orlando East or digital channels.

SARS Booking System & Physical Branch Visits

SARS operates on a strict appointment-based system for physical branch visits to minimize waiting times and streamline service delivery. Walk-ins are strongly discouraged and may not be attended to without a prior booking.

How to Book an Appointment:

1. Online Portal: Visit www.sars.gov.za and click on Book an Appointment.
2. SARS MobiApp: Select the booking option on the official SARS mobile app.
3. SMS Booking: Send an SMS to 47277 (iSARS) using the format: Booking [ID Number / Passport Number].
4. Phone Booking: Call the SARS Contact Centre at 0800 00 7277.

Contact Centre Operating Hours & Alternative Channels

For taxpayers who prefer remote assistance, SARS offers telephone and digital channels:

• Contact Centre Number: 0800 00 7277 (Toll-Free in South Africa)
• International Callers: +27 11 602 2093
• Contact Centre Hours: Weekdays 08:00 – 16:00 (Wednesdays 09:00 – 16:00)

Self-Service & Digital Platforms:

• SARS eFiling:www.sarsefiling.co.za (Available 24/7 for filing returns, requesting tax clearance certificates, and submitting supporting documents).
• Virtual Branch Channel: Allows taxpayers to schedule video or teleconference calls with a SARS official.
• USSD & WhatsApp Service: Access basic services by dialing *134*7277# or interacting via SARS WhatsApp services.