Mall Telecom Store Hours – Mall of Africa
Mall of Africa in Waterfall City, Midrand, is home to one of Gauteng’s largest concentrations of telecommunication outlets and mobile service providers. Whether you need a new smartphone contract, a SIM swap, fiber/LTE home internet setup, device repairs, or customer support, all major South African network operators and authorized mobile retailers are housed within the center.
Standard Mall Telecom Trading Hours
In line with Mall of Africa’s unified trading schedule, most telecommunication stores operate during the standard mall hours seven days a week, including most public holidays.
| Day | Opening Time | Closing Time |
| Monday | 09:00 | 20:00 |
| Tuesday | 09:00 | 20:00 |
| Wednesday | 09:00 | 20:00 |
| Thursday | 09:00 | 20:00 |
| Friday | 09:00 | 20:00 |
| Saturday | 09:00 | 20:00 |
| Sunday | 09:00 | 20:00 |
| Public Holidays | 09:00 | 20:00 |
Note: Individual store hours may vary slightly during festive trade periods or national public holidays such as Christmas Day and New Year’s Day.
Telecom Store Directory & Directory Details
Most telecom and mobile technology stores are conveniently clustered on Lower Level 3 near Entrances 8, 10, 13, and 14.
| Store Name | Shop Number | Location / Entrance | Contact Number | Operating Hours |
| Vodacom | Shop 1210 | Lower Level 3 (Entrance 13) | 011 568 0493 | Mon–Sun: 09:00–20:00 |
| Vodacom 4U | Shop 1105 | Lower Level 3 (Entrance 10) | 010 592 0055 | Mon–Sun: 09:00–20:00 |
| MTN | Shop 1092 / 1090 | Lower Level 3 (Entrance 14) | 083 869 7800 | Mon–Sun: 09:00–20:00 |
| MTN (Secondary Outlet) | Shop 1225 | Lower Level 3 | 083 869 6606 | Mon–Sun: 09:00–20:00 |
| Telkom | Shop 1143 | Lower Level 3 (Entrance 10) | 011 777 5031 | Mon–Sun: 09:00–20:00 |
| Cell C | Shop 1153 | Lower Level 3 (Entrance 14) | 084 042 5276 | Mon–Sun: 09:00–20:00 |
| Cellucity | Shop 1077 | Lower Level 3 (Entrance 8) | 011 100 5988 | Mon–Sun: 09:00–20:00 |
| iStore | Shop 2167 | Upper Level 2 / Lower Level 3 | 011 535 9258 | Mon–Sun: 09:00–20:00 |
| Samsung Experience Store | Shop 1151 | Lower Level 3 | 010 001 9441 | Mon–Sun: 09:00–20:00 |
Detailed Telecom Store Breakdown
Vodacom
- Shop: 1210
- Entrance: Entrance 13, Lower Level 3
- Services: Full-service Vodacom store offering personal and business contract applications, upgrades, prepaid SIM registrations, device insurance claims, Fibre/LTE broadband consultation, and technical device troubleshooting.
Vodacom 4U
- Shop: 1105
- Entrance: Entrance 10, Lower Level 3
- Services: Geared toward quick customer turnarounds, lifestyle deals, prepaid packages, device accessories, contract renewals, and young-adult targeted connectivity bundles.
MTN
- Shop: 1092 & 1225
- Entrance: Entrance 14, Lower Level 3
- Services: Provides full MTN product offerings including standard cellular contracts, 5G Home Wi-Fi packages, SIM swaps, MoMo (Mobile Money) support, and enterprise connectivity solutions.
Telkom
- Shop: 1143
- Entrance: Entrance 10, Lower Level 3
- Services: Dedicated Telkom Direct customer service center handling mobile contracts, SmartHome Fibre installations, LTE voice and data packages, bill payments, and line queries.
Cell C
- Shop: 1153
- Entrance: Entrance 14, Lower Level 3
- Services: Offers Cell C postpaid plans, prepaid top-ups, Home Connect routers, device trade-ins, and customer support.
Cellucity
- Shop: 1077
- Entrance: Entrance 8, Lower Level 3
- Services: An independent Vodacom dealer specializing in premium smartphones, gadgets, and accessories. Includes an on-site device repair desk operating with partner repair technicians for Apple, Samsung, and Huawei devices.
iStore
- Shop: 2167
- Services: Official Apple reseller offering cellular contracts across Vodacom, MTN, and Telkom networks. Services include Apple device trade-ins, technical diagnostics, personal setup assistance, and official Apple accessories.
Samsung Experience Store
- Shop: 1151
- Location: Lower Level 3
- Services: Showcases the full Galaxy ecosystem of smartphones, tablets, wearables, and accessories with contract connectivity options across major networks and dedicated device health checks.
Visitor Tips for Telecom Services at Mall of Africa
- Beat the Queues: Queue volume at cellular stores peaks between 12:00 and 15:00 on weekends and on month-end days (25th through the 1st of the month). Visiting on weekday mornings between 09:00 and 11:00 ensures the shortest wait times.
- Best Parking Entrances: For direct access to the main telecom cluster on Lower Level 3, park near Parkade Level 3 using Entrances 10, 13, or 14.
- Required Documentation: For RICA registration, contract renewals, or new line applications, bring a original South African ID document or valid passport, along with a recent proof of residence (less than 3 months old).