Sanlam Operating Hours

Sanlam’s general operating hours for most customer service functions and urban retail branches are typically:

• Monday to Thursday: 08:00 – 16:00
• Friday: 09:00 – 16:00
• Closed on Saturdays, Sundays, and public holidays

Some Sanlam services, such as client contact centers and certain department lines, may operate Monday to Friday from 08:00 to 17:00^[1][7]. For claim assistance specifically, the hours are weekdays from 08:00 to 16:00^[6].

Emergency services benefits through Sanlam Reality are available 24/7 for qualifying members^[5].

References

• [1] Contact us – Retirement Fund Web
• [3] Urban Retail Branches – Sanlam
• [5] Contact Us | Sanlam Reality
• [6] Start your Claim | Sanlam Online
• [7] Contact Us – Sanlam