Vodacom Call Centre Operating Hours South Africa (2025 Guide)

Vodacom Call Centre operating hours for customer care in South Africa are as follows:

Main customer care line (dial 082 135 or 135 from Vodacom handset) is open 24 hours a day.
For general support, self-service live chat is available daily from 06:00 to 22:00.
Other specific services such as cancellations or fibre service have dedicated numbers but the general call centre provides round-the-clock support.

Additionally, Vodacom Business-related contact lines operate Monday to Friday from 08:00 to 16:30 and Saturdays from 09:00 to 14:00.

Therefore, the Vodacom Call Centre customer care for general inquiries operates 24/7, while some specialized services have more limited weekday and Saturday hours.phonefinder+3

What are Vodacom call centre hours for consumer support today

For today, which is Saturday, Vodacom call centre hours for consumer support generally provide limited direct call centre service compared to weekdays. The main consumer support lines are often available 24/7 for essential inquiries and emergencies. However, specific services like live chat or specialized departments may operate on reduced hours or not at all on weekends.

Typically, on Saturdays, Vodacom’s business hours for specialized services are from 09:00 to 14:00, but general consumer call centre lines remain reachable for basic assistance throughout the day.

In summary, you can contact Vodacom consumer support by phone any time today, with 24-hour availability for main inquiries, while other services may have shorter hours.phonefinder+1

Vodacom business support hours and contact numbers

Vodacom business support hours in South Africa are Monday to Friday from 08:00 to 17:00, and Saturdays from 09:00 to 14:00.

Key Vodacom business support contact numbers include:

Business Customer Service: 082 1960
Support for Business: 082 1940
Data Support: 082 135
Repair Call Centre: 082 1944
Payments Contact Centre: 082 17855

You can also email Vodacom business support at customercare@vodacom.co.za for assistance.

These numbers and hours cover typical business support inquiries such as accounts, service issues, and technical assistance.vodacom-south-africa.pissedconsumer+2

After hours options for contacting Vodacom call centre

After hours, Vodacom offers several options for contacting their call centre:

The main customer care number 082 135 (or 135 from a Vodacom phone) is available 24/7 for essential support.
Live chat support is accessible daily from 06:00 to 22:00 on the Vodacom website.
You can also use self-service features online to manage your account, buy airtime, or troubleshoot issues.
Social media channels like Facebook and Twitter (@Vodacom) offer additional contact points.
Visiting a Vodacom store is also an option for in-person support.

For reaching a live agent after hours, calling 082 135 and pressing 0 repeatedly or selecting the cancellations option may connect you to a representative.

These channels ensure assistance even outside normal business hours.now.vodacom+2

Vodacom call centre hours for specific services like fibre

Vodacom call centre hours for specific services like fibre are generally aligned with business support hours, which are Monday to Friday from 08:00 to 17:00 and Saturdays from 09:00 to 14:00.

For fibre support specifically, the dedicated Vodacom Fibre Support team can be contacted at 082 1904. They also accept email queries at 0821904@vodacom.co.za, where you should include your Sales Order (SO) number for faster assistance.

If immediate resolution is not possible, they provide a Service Request (SR) number and aim to respond within 24 hours. For after-hours or urgent issues, the main customer care lines (082 135) remain open 24/7 but may not offer specialized fibre support at all times.

This ensures that fibre customers receive targeted help during business hours while still having access to general customer support at other times.vfibre+2

Best times to call Vodacom to avoid long wait times

The best times to call Vodacom to avoid long wait times are typically:

Early mornings soon after the call centre opens (around 08:00 for business support and 06:00 for general support).
Mid-morning to early afternoon on weekdays (before lunch hours and after the early rush).
Avoid peak times such as Monday mornings as many customers call after the weekend.
Late evenings and weekends may have shorter wait times for general inquiries, especially since some specialized services are unavailable.

Calling outside of lunch hours (12:00–14:00) and avoiding Fridays, especially towards the end of the day, can reduce waiting times.

Overall, calling between 08:00 and 10:30 on a midweek day is often the most effective time to reach an agent quickly.

For after hours, general 24/7 lines are available but may have longer waits due to limited staff.phonefinder+2

Vodacom Call Centre Operating Hours

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